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Logon issues
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Brent Goode RJ: BB Goode CO: BB Goode Post Rating: 0 + / - Total Posts: 506 Karma: 180 Joined: Apr 5, 2012 |
Posted on Jul 8, 2013 I can't seem to login and play directly to either server.Updated by Scott (7/9/2013): If you are still having this issue, please visit http://www.ratjoy.com/logout.php, and then login again. Please post here if you have any additional information about the issue. |
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Bob Malone RJ: Bob Malone CO: Malone Post Rating: 0 + / - Total Posts: 341 Karma: 191 Joined: Apr 17, 2012 |
Posted on Jul 9, 2013 clear cache/cookies ? ( or find a game with alive dev .. )
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Mark Moeder RJ: Uduak Mwenye CO: Fluffy Post Rating: 0 + / - Total Posts: 40 Karma: 14 Joined: Apr 14, 2012 |
Posted on Jul 9, 2013 Just clear your cookies for ratjoy capOL domains, and you should be good to go. I'm not sure what caused this issue, but this fixes it.
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Nathan Dilday RJ: ndkid CO: ndkid Post Rating: 0 + / - Total Posts: 47 Karma: 46 Joined: Apr 17, 2012 |
Posted on Jul 9, 2013 I just cleared cookies on this machine yesterday. Now, I appear logged in to the Test server and forums fine, but can't log into CapOL. Whenever it redirects me to the logon page, it just deposits me back at the homepage. This is true even when I come in via FB.
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Mark Moeder RJ: Uduak Mwenye CO: Fluffy Post Rating: 0 + / - Total Posts: 40 Karma: 14 Joined: Apr 14, 2012 |
Posted on Jul 9, 2013 Did you clear your cookies correctly? Try launching it from private browsing. If it works then, you haven't cleared your cookies right.
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Scott (Admin) RJ: Ratan Joyce CO: Ratan Joyce Post Rating: 0 + / - Total Posts: 1175 Karma: 5083 Joined: Jan 13, 2012 |
Posted on Jul 9, 2013 Thanks for the bug report.Update 7/9/2013 I'm unable to reproduce the issue myself, but from your posts the issue is related to some invalid old cookies that aren't cleared away. If you still encounter the problem, can you please provide some details? 1. On www.ratjoy.com, does the login box show you as logged in? 2. If yes, does this page www.ratjoy.com/index-login.php redirect you back to (1)? 3. Even with the problems, I assume you're able to visit and post here? |
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John Vigil RJ: CO: Jon Post Rating: 0 + / - Total Posts: 1 Karma: 10 Joined: May 25, 2013 |
Posted on Jul 9, 2013 Still unable to log in
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Jayson Drake Tan RJ: Ben CO: Ben Post Rating: 0 + / - Total Posts: 74 Karma: 10 Joined: Apr 13, 2013 |
Posted on Jul 9, 2013 relating to this issue, My laptop always have the cookie that automatically helps me log in once i clicked the "play now" on www.capitalism-online.comi recently experienced something by which while playing the game, the game logged me out without me doing anything, and once i clicked on the "play now" button on capitalism-online.com , it just repeat the cycle and i cannot log-in to the server, but once i deleted all the cookies it has fixed the problem. (try log-in on incognito mode i guess it'll work) |
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Scott (Admin) RJ: Ratan Joyce CO: Ratan Joyce Post Rating: 0 + / - Total Posts: 1175 Karma: 5083 Joined: Jan 13, 2012 |
Posted on Jul 10, 2013 Thanks for the additional info Jayson. Since you got "logged out" mid-game, this must be a problem with sessions expiring.After logged out, since it tries to log you in with a "bad cookie", it must indicate the cookie isn't cleared away properly. I'm going to break my cookie and session on purpose and see what happens. UPDATE 7/10 - still unable to verify the issue myself - is the problem still there guys? |
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Tiny Hogwaffle RJ: Caligula CO: Tiny Hogwaffle Post Rating: 0 + / - Total Posts: 128 Karma: 10 Joined: Jun 3, 2013 |
Posted on Jul 10, 2013 I just tried using Firefox, and the problem is still there. I haven't tried clearing any cookies yet, and have just been using Chrome to log in.
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Scott (Admin) RJ: Ratan Joyce CO: Ratan Joyce Post Rating: 0 + / - Total Posts: 1175 Karma: 5083 Joined: Jan 13, 2012 |
Posted on Jul 11, 2013 (Sorry for keeping asking) Can anyone unable to login try to login 2 more times and see if the issue fixes itself on the 1st or 2nd try? Thanks!
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Tiny Hogwaffle RJ: Caligula CO: Tiny Hogwaffle Post Rating: 0 + / - Total Posts: 128 Karma: 10 Joined: Jun 3, 2013 |
Posted on Jul 11, 2013 I just logged in using Firefox, and it worked. I never cleared the cache or any cookies, so whatever you did must have worked.
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